Frequently Asked Questions

Everything you need to know about shopping at SportHub

How do I determine the right size for athletic wear?

Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips and comparing them to our brand-specific charts to ensure a perfect fit for high-performance activities.

What is your return policy for equipment and apparel?

We offer a 30-day return policy for all unused items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like swimwear and undergarments cannot be returned unless defective.

Do you offer international shipping for heavy gym equipment?

Yes, we ship worldwide. However, heavy equipment such as treadmills or weight racks may incur additional freight charges and longer delivery times depending on your destination.

How can I track my SportHub order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website so you can monitor your shipment in real-time.

Are your products covered by a warranty?

All technical gear and electronics sold on SportHub come with a standard 1-year manufacturer warranty against defects. Specific premium brands may offer extended coverage.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm for eligible orders.